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HUNAN XIANGNAN CHEMICALS
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HUNAN XIANGNAN CHEMICALS
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 Email: hnsarrty@gmail.com
 Phone: +86-731-82294239
 Fax : +86-731-82299120
 Cell: +86-18711091599
 MSN: hn-chemsale007@hotmail.com
 Skype: hnsarrty
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Service
      We committed to superior customer service. These following customer support pages are designed to help and support you, our customer, using and buying our safe & good     quality products.
      If you can't find the information you are looking for please contact us via email and   we will get back with you as soon as possible.

Cargo tracking
      Either using ocean shipment or using air freight,We will deliver the ordered goods to    you with quick carrier. Our customer service will track the goods until the goods have     arrived at your hands.

Package
      we had a high standard of packing requirement.All our exporting products are packed     using standard exporting packages. We are able to make special packages in your size,     model, design, you could send us email to submit your requirement.

How to resolve when products are found to be faulty
      All our products had past the inspection before packing in my factory. Every batch of    products had corresponding production numbers. once there will be a complain, we could       response and check it immediately.

Definitely speaking, once complain comes out, we handle like this:
      We request you offer goods dispatch you receive, and other proofs, like goods picture    etc;
      After receipt your goods dispatch, then we will compare with our counter samples     recorded from our production dept.
      After confirmation the quality the same or not, then advice you reasons.
 
offer complain solutions:
      supplement extra quantity goods in free  in next order;
      discount in next order

 

Address: NO.98,Wuyi Road Changsha Hunan China Postbox:410001
Phone:+86-731-82294239 Fax: +86-731-82299120